Beula, D. Sahaya, V. P. Velmurugan, and K. A. Janardhanan. 2022. “A Role of Knowledge Level of Employees in Customer Relationship Management With Special Reference to Lic”. International Journal of Professional Business Review 7 (2). São Paulo (SP):e0436. https://doi.org/10.26668/businessreview/2022.v7i2.436.