Information Systems Effect on Enabling Knowledge Management

Authors

DOI:

https://doi.org/10.26668/businessreview/2022.v7i5.e834

Keywords:

Information Systems, Knowledge Management, Banks

Abstract

Purpose: This research aims to neutralize the impact of information systems on enabling knowledge management in the banking sector in Syria.

 

Theoretical framework: IT resources positively affect knowledge management capability. As studies (Watson 2007; O'Brien & Marakas 2011; Mao et al., 2016) and. We document a relationship between information systems enabling knowledge management in Syrian banks

 

Design/methodology/approach: This study of measuring this effect was based on the design of a questionnaire distributed to 369 individuals working in Syrian government banks in 2022.

 

Findings: This study concluded that there is a direct impact of information systems on enabling knowledge management, and the technological requirements of information systems have a greater impact than the organizational requirements. The study also showed that there were differences between the answers of the sample members in all the research axes, as it showed the lack of information systems or enabling knowledge management in banks for most workers from the second and third job categories, as opposed to workers from the first job category with great job experience, whose answers were positive towards the two research variables.

 

Research, Practical & Social implications: This article offers empirical support for theory-based claims and helps create a empirical framework for the success of knowledge management activities.

 

Originality/value: Very few research on management level employees' opinions of knowledge sharing in banks have been done in Syria.

Downloads

Download data is not yet available.

References

Abass, Z. K., Flayyih, H. H., & Hasan, S. I. (2022). The Relationship Between Audit Services and Non-Audit Actuarial Services in the Auditor’s Report. International Journal of Professional Business Review, 7(2), e0455-e0455.‏ https://doi.org/10.26668/businessreview/2022.v7i2.455

Abd, D. H. (2019). The impact of knowledge management enabling factors on creating value for organizations (applied comparative research at Al-Furat Al-Wasat Technical University and Al-Imam Al-Sadiq College)." Journal of Administration and Economics, Volume 8, Issue 30, 6, 98-134.

Al-Emran, M., Mezhuyev, V., Kamaludin, A., & Shaalan, K. (2018). The impact of knowledge management processes on information systems: A systematic review. International Journal of Information Management, 43, 173-187.‏ https://doi.org/10.1016/j.ijinfomgt.2018.08.001

Ali, A. A., Hussin, N., Flayyih, H. H., Haddad, H., Al-Ramahi, N. M., Almubaydeen, T. H., Hussein, S. A. & Abunaila, A. S. H. (2022). Multidimensional View of Intellectual Capital and Dynamic Innovative Performance: A Theoretical Perspective. Journal of Risk and Financial Management. 15(11).55.

Al-Khoury, A., Hussein, S.A., Abdulwhab, M., ...Abed, I.A., Flayyih, H.H. (2022). Intellectual Capital History and Trends : A Bibliometric Analysis Using Scopus Database. Sustainability, 14(16), 1–27. https://doi.org/10.3390/su141811615

Al-Taie, B.F.K., Flayyih, H.H., Talab, H.R. (2017). Measurement of income smoothing and its effect on accounting conservatism: An empirical study of listed companies in the iraqi stock exchange. International Journal of Economic Perspectives, 2017, 11(3), pp. 710–719.

Alwan, M. M. (2019). The impact of decision support systems on improving the decision-making process in Jordanian universities. The Journal of Economics of Money and Business, Volume: 4, Number 2,: 157-172.

Alzabari, S.A.H., Talab, H.R., Flayyih, H.H. (2019). The effect of internal training and auditing of auditors on supply chain management: An empirical study in listed companies of Iraqi stock exchange for the period 2012-2015. International Journal of Supply Chain Management, (5), pp. 1070–1075.

Buried, P. (2016). The role of information systems in decision-making, a master's thesis in development and management of human resources. Oum El Bouaghi - Algeria: Larbi Ben M'hidi University.

Cohen, J. H. (2021). The social dynamics of remittances and the pandemic. Remittances Review, 6(1), 1-2.

Cvitanovic, C., McDonald, J., & Hobday, A. J. (2016). From science to action: principles for undertaking environmental research that enables knowledge exchange and evidence-based decision-making. Journal of environmental management, 183, 864-874.‏ https://doi.org/10.1016/j.jenvman.2016.09.038

Houari, M. & Winten, Y. (2022). The Role of Information Systems in Achieving a Competitive Advantage: A Study in the Algerian Industrial Sector." Journal of Technical and Scientific Sciences, Vol. 14, No. 2,: 27-69.

Jaradat, N. M. S. (2008). Knowledge Management Concepts, Strategies and Operations, 2nd Edition. Amman, Jordan: Al-Warraq Establishment for Publishing and Distribution.

Khaled, M. A. & Al-Zaidi, Z. (2012) .The impact of management information systems on knowledge management processes from the point of view of workers in the centers of Jordanian ministries. The Jordanian Journal of Business Administration, Volume 8, Issue 4, 653-695.

Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and psychological measurement, 30(3), 607-610.‏ https://doi.org/10.1177/001316447003000308

Mao, H., Liu, S., Zhang, J., & Deng, Z. (2016). Information technology resource, knowledge management capability, and competitive advantage: The moderating role of resource commitment. International Journal of Information Management, 36(6), 1062-1074.‏ https://doi.org/10.1016/j.ijinfomgt.2016.07.001

Monteiro, A. P., Vale, J., Leite, E., Lis, M., & Kurowska-Pysz, J. (2022). The impact of information systems and non-financial information on company success. International Journal of Accounting Information Systems, 45, 100557.‏ https://doi.org/10.1016/j.accinf.2022.100557

Moreno Jr, V., & Cavazotte, F. (2015). Using information systems to leverage knowledge management processes: The role of work context, job characteristics and task-technology fit. Procedia Computer Science, 55, 360-369.‏ https://doi.org/10.1016/j.procs.2015.07.066

O’Brien, J. A. (2011). dan George M. Marakas. Management Information Systems.‏

Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill building approach. john wiley & sons.‏

Shanshouna, M. & Al-Zahra, B. F. (2018). The impact of information systems and knowledge management on organizational creativity (case study, Sonatrach Foundation, the Regional Directorate of Production). Journal of Human and Social Sciences, University of Biskra, No. 38,: 95-116.

SMF, Syrian Ministry of Finance. (2019) “Ministry of Finance Book No. 18128/43/8 dated 12/2/2019.” Detailed numbers of employees in the Ministry of Finance. Damascus, 2 12,.

SAEED, H. S., HASAN, S. I., NIKKEH, N. S., & FLAYYIH, H. H. (2022). THE MEDIATING ROLE OF SUSTAINABLE DEVELOPMENT IN THE RELATIONSHIP BETWEEN PRODUCER COST EXPECTATIONS AND CUSTOMER DESIRES. Journal of Sustainability Science and Management, 17(10), 13–21. https://doi.org/10.46754/jssm.2022.10.002

Suliman, F., & Khwanda, H. (2020). External Sector: Between Congestion and Sanctions—‘Syrian Economy Case, 1987–2018’. Foreign Trade Review, 55(3), 382-401.

Talab, H.R., Hasan, S.I., Flayyih, H.H., Hussein, N.A. (2017). Analysis of mental accounting: A case study of listed companies in Iraqi stock exchange. International Journal of Economic Perspectives, 2017, 11(4), pp. 684–699.

Thijeel, A.M., Flayyih, H.H., Talab, H.R. (2018). The relationship between audit quality and accounting conservatism in the Iraqi banks | La relación entre la calidad de la auditoría y el conservadurismo contable en los bancos Iraquíes. Opcion, 34(Special Issue 15), pp. 1564–1592.

Watson, R. T. (2007). Information Systems. Athens, Georgia: University of Georgia.

Yan, T., & Wagner, S. M. (2017). Do what and with whom? Value creation and appropriation in inter-organizational new product development projects. International Journal of Production Economics, 191, 1-14.‏ https://doi.org/10.1016/j.ijpe.2017.05.010

Yang, C. C., Marlow, P. B., & Lu, C. S. (2009). Knowledge management enablers in liner shipping. Transportation Research Part E: Logistics and Transportation Review, 45(6), 893-903.‏ https://doi.org/10.1016/j.tre.2009.05.003

Yeh, Y. J., Lai, S. Q., & Ho, C. T. (2006). Knowledge management enablers: a case study. Industrial Management & Data Systems.‏ https://doi.org/10.1108/02635570610671489

Downloads

Published

2022-12-06

How to Cite

Yasser Almeshref, & Khwanda , H. (2022). Information Systems Effect on Enabling Knowledge Management. International Journal of Professional Business Review, 7(5), e0834. https://doi.org/10.26668/businessreview/2022.v7i5.e834